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All packages are subject to a handling period of 2-3 days prior to shipment. During this period, your package may not be trackable.

Some packages containing specialty products will ship from one of our overseas warehouses and may not be trackable. Packages typically arrive in 10-30 days once shipped. If you have any questions or have not received your order in this timeframe, feel free to contact our support department for help by clicking the "Contact Us" link at the bottom of this page.

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